Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information with care and transparency.
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🛡️ Information We Collect
At Kridhastore, we collect information to provide you with the best shopping experience while respecting your privacy.
Personal Information You Provide
- Account Information: Name, email address, password when you create an account
- Contact Details: Phone number, shipping and billing addresses
- Payment Information: Credit card details, billing information (processed securely by our payment partners)
- Communications: Messages you send us through contact forms, email, or social media
- Newsletter Subscriptions: Email address when you subscribe to our newsletter
Information Automatically Collected
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, products viewed, time spent on our website
- Shopping Behavior: Cart contents, purchase history, product preferences
- Location Data: General location based on IP address for shipping estimates
🎯 How We Use Your Information
We use your information to provide exceptional service and improve your shopping experience:
Primary Uses
- Process and fulfill your orders
- Manage your account and provide customer support
- Send order confirmations and shipping updates
- Process payments securely
Additional Uses
- Personalization: Recommend products based on your preferences and browsing history
- Communication: Send newsletters, promotions, and important updates (with your consent)
- Analytics: Understand how our website is used to improve functionality
- Security: Detect and prevent fraud, unauthorized access, and security breaches
- Legal Compliance: Meet legal obligations and resolve disputes
🤝 Information Sharing
We value your trust and only share information when necessary to provide our services or as required by law.
Trusted Service Providers
- Payment Processors: Secure payment processing (credit card information is not stored on our servers)
- Shipping Partners: Delivery companies to fulfill your orders
- Email Services: Newsletter and transactional email delivery
- Analytics Providers: Website performance and user behavior analysis
- Customer Support: Help desk and chat services
We Never Sell Your Data
Kridhastore does not sell, rent, or lease your personal information to third parties for marketing purposes.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety.
🔒 Data Security
Protecting your information is our top priority. We implement comprehensive security measures:
- Encryption: All sensitive data is encrypted during transmission using SSL/TLS protocols
- Secure Storage: Personal information is stored on secure servers with restricted access
- Payment Security: PCI DSS compliant payment processing
- Access Controls: Limited employee access on a need-to-know basis
- Regular Monitoring: Continuous security monitoring and vulnerability assessments
- Data Backup: Regular backups with secure storage and recovery procedures
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Account information is kept until you request deletion or after extended periods of inactivity.
⚖️ Your Privacy Rights
You have important rights regarding your personal information:
Access and Control
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal information for marketing purposes
Newsletter Unsubscribe
You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or contacting us directly.
Account Management
You can access and update most of your information through your account dashboard. For additional requests, please contact our privacy team.
🔗 Third-Party Services
Our website may contain links to third-party websites and integrate with external services:
Social Media Integration
- Social Platforms: Instagram, Facebook, WhatsApp for customer communication and marketing
- Social Login: Optional login through social media accounts
- Share Buttons: Product sharing on social networks
External Services
- Payment Gateways: Secure payment processing through trusted providers
- Shipping Services: Tracking and delivery information
- Customer Reviews: Third-party review platforms
- Analytics: Website performance monitoring
Important: Third-party websites have their own privacy policies. We encourage you to review their policies before sharing any information.
👶 Children's Privacy
Kridhastore is committed to protecting children's privacy:
- Our services are intended for users aged 18 and older
- We do not knowingly collect personal information from children under 13
- If we discover we have collected information from a child under 13, we will delete it immediately
- Parents who believe their child has provided information to us should contact us immediately
📝 Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons:
- We will notify you of significant changes via email or website notice
- The "Last Updated" date at the top of this page shows when changes were made
- Continued use of our services after changes indicates acceptance of the updated policy
- We encourage you to review this policy periodically
Stay Informed
Subscribe to our newsletter to receive notifications about important policy updates and other news from Kridhastore.
Privacy Questions?
We're here to help with any privacy-related questions or concerns.
Privacy Team: privacy@kridhastore.com
Customer Support: support@kridhastore.com
General Inquiries: Contact Form
Mailing Address:
Kridhastore Privacy Department
[Your Business Address]
[City, State, ZIP Code]
We aim to respond to all privacy inquiries within 48 hours.