Terms of Service

1. About Kridhastore

Kridhastore is a premium online marketplace specializing in handmade, thoughtfully crafted home décor and lifestyle products. We curate limited collections of timeless pieces designed for modern homes, each item reflecting our commitment to quality, aesthetics, and craftsmanship.

2. Acceptance of Terms

By creating an account, making a purchase, or using any part of our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

3. Product Information & Availability

Handmade Nature

Our products are handmade and may have slight variations in color, texture, size, or design. These variations are inherent to handcrafted items and add to their unique character. Product images are for illustration purposes and actual items may vary slightly.

Limited Collections

Many of our items are part of limited collections. Availability is subject to change without notice. We reserve the right to limit quantities and discontinue products at any time.

Product Descriptions

We strive to provide accurate product descriptions, dimensions, and specifications. However, minor discrepancies may occur due to the handmade nature of our products.

4. Orders & Payment

Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders for any reason
• Order confirmation does not guarantee product availability
• Prices are subject to change without notice

Payment Terms

• Payment is required at the time of order placement
• We accept major credit cards and other payment methods as displayed at checkout
• All prices are in the currency displayed on the website
• You are responsible for any applicable taxes, duties, or fees

5. Shipping & Delivery

Shipping times and costs vary based on your location and chosen shipping method. Due to the handmade nature of our products, please allow additional processing time. Delivery estimates are approximate and not guaranteed.

6. Returns & Exchanges

Return Policy

• Items must be returned within 14 days of delivery
• Items must be in original condition, unused, and in original packaging
• Custom or personalized items cannot be returned unless defective
• Customer is responsible for return shipping costs unless item is defective

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will provide a prepaid return label and full refund or replacement.

7. User Accounts

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized account use
• Accept responsibility for all activities under your account

8. Intellectual Property

All content on Kridhastore, including but not limited to text, graphics, logos, images, and software, is the property of Kridhastore or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

9. Prohibited Uses

You may not use our website for any unlawful purpose or to:

• Violate any applicable laws or regulations
• Transmit harmful or malicious code
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our content for commercial purposes without permission

10. Limitation of Liability

Kridhastore shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

11. Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to our privacy practices.

12. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Kridhastore operates, without regard to conflict of law principles.

14. Contact Information