Returns & Exchanges

We want you to love your purchase. If you're not completely satisfied, we're here to help with our hassle-free return policy.

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30-Day Return Window

Return items within 30 days of delivery for a full refund or exchange.

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Original Condition

Items must be unused, in original packaging with all tags attached.

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Free Return Shipping

We provide prepaid return labels for your convenience - no extra cost to you.

Return Policy Details

Eligible Items

  • All items purchased from Kridhastore.com
  • Items in original, unused condition
  • Items with original packaging and tags
  • Handmade items (subject to condition assessment)

Non-Returnable Items

  • Personalized or custom-made items
  • Items damaged by normal wear and tear
  • Items returned after 30 days
  • Sale or clearance items (unless defective)

Refund Processing

  • Refunds processed within 5-7 business days after we receive your return
  • Original payment method will be credited
  • Shipping costs are non-refundable (except for defective items)
  • You'll receive email confirmation when your refund is processed

How to Return Your Item

Follow these simple steps for a smooth return experience

1

Initiate Your Return

Fill out the return form below or contact our customer service team. You'll receive a return authorization number and prepaid shipping label.

2

Pack Your Item

Securely package your item in its original packaging. Include all accessories, tags, and documentation that came with your purchase.

3

Ship It Back

Attach the prepaid return label to your package and drop it off at any authorized shipping location. Track your return using the provided tracking number.

4

Get Your Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days. You'll receive an email confirmation.

Start Your Return

Please fill out this form to initiate your return request. We'll get back to you within 24 hours.

Contact Support

Need Help with Your Return?

Our customer service team is here to assist you with any questions about returns or exchanges.

📧 Email Support

returns@kridhastore.com

Response within 24 hours

📞 Phone Support

+1 (555) 123-4567

Mon-Fri 9AM-6PM EST

💬 Live Chat

Available on our website

Mon-Fri 9AM-9PM EST